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T&C's

Updated 23 May 2018
 
Who we are
UK Aprons Ltd is a manufacturer of sewn goods for example and not exclusively, aprons and protective garments.  
Wise Owl Aprons is a trading name for UK Aprons Ltd.  Wiseowlaprons.co.uk specialises in a range of aprons and tabards that are specifically for the school market and Educational sector. The terms and conditions for www.wiseowlaprons.co.uk are governed and are the same as the policies laid out by UK Aprons Limited.
 
The Apron Supply company is a further trading name for UK Aprons Limited and currently appears solely on Amazon's selling platform.
 
Validity
These terms and conditions govern the performance of UK Aprons Limited, www.ukaprons.co.uk; www.wiseowlaprons.co.uk and The Apron Supply Company collectively, in relation to the sale and supply of goods to the customer. UK Aprons Ltd reserve the right to amend these terms and conditions from time to time by updating this text page; and the customer is bound by any such modifications or revisions.
 
Contract With Customer
The contract between UK Aprons Ltd and the customer comes into existence upon UK Aprons Ltd's acceptance of the customers order i.e. when payment has been received. UK Aprons Ltd is entitled to withdraw from contracts in the case of obvious typographical or arithmetical inaccuracies appearing on UK Aprons Ltd Web sites

Credit Terms
UK Aprons Ltd offer account facilities to schools and colleges in the United Kingdom, which gives delayed payment options and other payment methods. Account holders can benefit from customer related discounts. The account will be opened in the school's name. Deliveries will be made to the account holder at the registered school address. Discounts can only be given to schools whose application has been accepted. Payment should be received within 30 days of the invoice date.  Late payments may result in the cancellation or refusal of our account agreement, in which case all outstanding payments will become due with immediate effect.

Pricing and Availability
The prices of the goods are those specified on UK Aprons Ltd Web sites and selling platforms. The price, as displayed, is exclusive of VAT (which will be charged additionally where applicable at the standard UK rate). There will be an additional charge for delivery. Orders are subject to availability. In the unlikely event that the goods are unavailable, the customer will be notified by Email. Price and availability information is subject to change without notice.
Some of our products are zero rated, this includes all aprons / smocks / tabards up to the age of 11 yrs and some up to the age of 13 where they are unusable by adults. All other products will be charged at the current standard rate.
 
Delivery of Goods
UK Aprons Ltd will deliver the goods ordered to the delivery address supplied by the customer.  Availability permitting, all orders paid for by credit card will be delivered within 3 to 14 days. Orders paid for by cheque and bank transfer will be dispatched once we have confirmation of cleared funds. Dispatch of goods constitutes fulfilment of contract. Dispatch will either be by post or courier. UK Aprons Ltd is entitled to deliver in part, however we will generally hold the order until it is complete
 
UK Aprons Ltd Warranty
If the goods delivered are not what the customer ordered, or are of incorrect quantity, or are damaged or defective, UK Aprons Ltd will, if the customer returns them within a reasonable period, at the customer's option either give a full refund or where possible make good any shortage or non-delivery or replace any damaged or defective goods.
 
Return Of Goods / Refunds
We offer a full refund of our charges if for any reason you are unhappy with your purchase or no longer require it.  Please contact us on 01780 756 755 to discuss how best to return the item.

An exchange or refund will be given providing we receive the goods in question within 16 days from the date of its original receipt by the customer. Please note that all returned products must be received by us un-used and in a good condition; with all component parts, including any promotional products that may have been included in your purchase before refunds can be given. 

The customer bears the cost of returning goods for refund or exchange and we do not refund the original delivery charges, except in cases of faulty, damaged or wrongly supplied goods.

We recommend that you obtain proof of postage or return the items via a signed for on delivery service.  Where a large quantity is to be returned and no exchange is expected than a re-stocking fee may be deducted from the refund, this fee can vary depending upon the size of the order.   Please return your goods to the following address with a note explaining your reasons for returning the item and contact details

UK Aprons Ltd
Unit 6A, 
Kings Cliffe Industrial Estate
Kings Cliffe Road
Wansford
PE8 6PB

Governing Law and Jurisdiction
Contracts between UK Aprons Ltd and the customer will be governed by English Law and all disputes will be submitted to the non-exclusive jurisdiction of the English courts.
 
Intellectual Property
All the information, data, text, graphics, links or computer code published on, contained or available on this website (the"Material") are the copyright of UK Aprons Ltd.  Unauthorised use of the Material including the production, storage, modification, distribution or publication without the prior written consent of UK Aprons Ltd or, where applicable, the respective copyright owner(s) is prohibited. The names and logos of UK Aprons Ltd and all related products and service names, design marks and slogans are the trade names, service marks or trade marks of UK Aprons Ltd and may not be used without the prior consent of UK Aprons Ltd.
 
Disclaimer
UK Aprons Ltd hereby, to the fullest extent permitted by law, disclaims all warranties and conditions with regard to the Material and any goods and services supplied in relation to this website, whether expressed or implied or statutory (including all implied warranties and conditions of the merchant ability and fitness for a particular purpose).
 
Invalidity of Terms and Conditions
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions will not be affected.
 
Privacy Statement
We are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that UK Aprons Ltd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. Your personal information is used by us only. We will not sell or disclose your personal information to any third party without your permission, except where we are required or permitted by law to do so. You agree that we may disclose your personal information to relevant authorities, parties and or applicable intellectual property rights holders (or their representatives) if we have reasonable grounds to believe that you have breached our Terms and Conditions, or to anyone to whom we transfer or may transfer our rights and obligations under this agreement.
 
How and why we use your information

We use your personal data:

- to provide goods and services to you;
- to make a tailored website available to you;
- to manage any registered account(s) that you hold with us;
- to verify your identity;
- with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you;
- for market research purposes - to better understand your needs;
- to enable Uk Aprons Ltd to manage customer service interactions with you
- where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
- for crime and fraud prevention, detection and related purposes;

Newsletters and marketing
We collect personal information to process your orders and in answering any contact you may have had with us, which we retain to maintain a high level of service.  As part of that service to you, and only when you have opted in, we periodically send a newsletter to tell you about our products and services that we feel are a legitimate interest and benefit to you.  We may also contact you to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, Email Blaster, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Email Blaster's Terms and conditions
 
Storage and Security
The personal information we hold relating to your purchase or contact with us is as follows:
- Full name 
- Addresses for billing and shipping
- Email address
- Contact phone number
 
We make every effort to ensure that your personal information is stored securely on our database and within the Commerce platforms for our relevant web sites.
 
You are responsible for keeping your login password private and secure. You should contact us immediately if you believe there has been any unauthorised use of your account or your login password has become known to someone else.
 
Payment Information
When paying for your purchase you have the option to pay via our preferred secure online payments facility.
We currently use (Click on the names provided to follow through to their Terms and Conditions) 
Amazon
PayPal
Stripe 
We never transmit your card details over the internet as these are entered directly onto the provider's system. Cheques should be made payable to UK Aprons Ltd and posted to the address below.  Details for Bank Transfer will be given on the invoice. 

On rare occasions we may take credit card details or bank details to enable us to take payment or issue refunds, this data is not retained once it has been processed.
 

Access to your personal information
Under General Data Protection Regulation 2018, GDPR, you have the right to access and amend any of your personal data that we hold.

This may be done through the account log in interface on our websites or you may request the details from us by emailing admin@ukaprons.co.uk or by calling 01780 756 755 

You may alternatively write to us at:
Uk Aprons Ltd
Unit 6a, 
Kings Cliffe Industrial Estate
Kings Cliffe Road
Wansford
PE8 6PB 

By using this website you accept the terms of this privacy statement, the copyright statement and the terms and conditions on this website